Development of a monitoring and evaluation system for production management, marketing, and services of insect natural enemies products for organic agriculture. The objective is to identify the major obstacles that arise and provide guidelines for solving these problems, as well as to create tools for executives or interested parties to use in making investment decisions in natural insect pest control for organic production.
         The population used for the study in this research consists of production management information. There are three types of insect natural enemies included: stink bugs, assassin bugs, and Trichogramma sp., from the modular pilot plant for mass rearing of insect natural enemies at the Biological Control Technology Learning Center, Maejo University. The tools used for the development of the system in this research include PHP and JavaScript, with MySQL as the database management system. The system development methodology follows the System Development Life Cycle (SDLC). A questionnaire was used to assess user satisfaction with the system. Data were analyzed using mean and standard deviation statistics. Three experts in natural enemy insects for organic production and marketing, as well as eleven computer system experts, tested the system and evaluated user satisfaction. The results of the questionnaire evaluation were at a very good level, arranged in the following order: 1) Suitability for the Function of the Program: This includes the ability to manage, determine evaluation topics, indicators, and evaluation criteria (= 4.57, SD = 0.51). 2) Accuracy in Program Operation: This pertains to the accuracy in data processing (= 4.71, SD = 0.47). 3) Convenience and Ease of Use of the Program: This includes the speed of processing and displaying the system (= 4.64, SD = 0.50). 4) Security of the Program: This covers checking data entry into the system and preventing unauthorized data editing, in line with the working system (= 4.64, SD = 0.63). 5) Satisfaction of the Evaluators: This reflects the overall satisfaction of the evaluators with the program (= 4.71, SD = 0.47).